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Terms & Conditions

Terms & Conditions

Last Updated: 1/24/26

Welcome to ViaTrex. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please review them carefully before using our site or placing an order.

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1. General Use of the Website

This website is operated by ViaTrex. By visiting or purchasing from our site, you agree not to misuse, disrupt, or interfere with the website’s functionality. We may update these Terms at any time.

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2. Product Information

ViaTrex provides wellness supplements and skincare products made with high‑quality ingredients. All product information on this site is for general informational purposes only.  

Our products are not intended to diagnose, treat, cure, or prevent any disease.

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3. Eligibility to Purchase

By placing an order, you confirm that:

  • You are at least 18 years old

  • You are providing accurate and complete information

  • You are purchasing for personal use and not for resale

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4. Pricing & Payments

All prices are listed in USD.  

We reserve the right to update pricing at any time.  

Orders are processed only after successful payment authorization.

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5. Order Processing & Shipping

  • Orders are processed within 2–3 business days

  • All orders are shipped through USPS

  • Delivery times vary based on the USPS service selected at checkout

  • Tracking information is provided once your order ships

ViaTrex is not responsible for delays caused by USPS, weather conditions, or incorrect shipping information provided by the customer.

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6. Returns & Refunds

All sales are final. Returns are not accepted.  

If you experience an issue with your order, please contact our support team so we can review the situation and assist where possible.

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7. Product Safety

Our products are manufactured in GMP‑certified facilities and third‑party tested for quality and consistency.  

Always follow the instructions on the product label.  

Consult a healthcare professional if you have questions about how a product may fit into your personal wellness routine.

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8. Intellectual Property

All content on this website—including text, images, branding, and product descriptions—is the property of ViaTrex and may not be copied, reproduced, or distributed without permission.

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9. Limitation of Liability

ViaTrex is not liable for:

  • Misuse of products

  • Allergic reactions or sensitivities

  • Shipping delays or issues caused by USPS

  • Losses resulting from inaccurate information provided by the customer

Your use of our website and products is at your own discretion and risk.

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10. Privacy

Your personal information is handled according to our Privacy Policy.  

For details on how your data is used, please review Microsoft’s privacy statement:  

https://privacy.microsoft.com/en-us/privacystatement

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Disclaimer

The information on this website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.  

ViaTrex products are not medications and are not intended to diagnose, treat, cure, or prevent any disease. Individual experiences may vary.  

Always consult a qualified healthcare professional before starting any new supplement or wellness routine, especially if you have underlying health conditions, are pregnant, or are taking medications.

ViaTrex makes no guarantees regarding specific outcomes or results from using our products.

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Contact Information

For questions or support, please reach out through the contact form on our website. We aim to provide clear, timely assistance.

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